sz888 is committed to protecting the personal data of all players. This Privacy Policy explains exactly what information we collect, how we use it, and the rights you hold over your data as a user of the sz888 platform.
Please read this Privacy Policy carefully. By registering an account or using any sz888 service, you acknowledge that you have read and understood how sz888 collects and processes your personal data as described in this document. This Policy forms part of the sz888 Terms & Conditions.
sz888 ("we," "us," "our," or "the Company") operates the online casino and sports betting platform accessible at sz888.org (the "Platform"). We take the privacy of our players seriously. This Privacy Policy sets out the basis on which personal data collected from players, or provided by players to sz888, will be processed by the Company.
This Policy applies to all current and former players registered on the sz888 Platform, as well as to visitors who browse sz888.org without registering an account. It covers all personal data collected across our website, customer support channels, and payment processing interactions.
For players located in Pakistan — including in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and elsewhere — this Policy governs our data handling practices across all interactions with the sz888 Platform. We process your data in a manner consistent with applicable data protection principles and our obligations as a responsible operator.
sz888 is the data controller responsible for your personal data collected via the sz888 Platform. As data controller, sz888 determines the purposes and means of processing your personal information.
For all data-related queries, requests, or complaints, you may contact our Data Protection contact point at:
We will acknowledge all data-related queries within 5 business days and aim to resolve requests within 30 calendar days of receipt.
sz888 collects personal data in the following categories:
When you create an sz888 account, we collect:
When you make deposits or withdrawals via sz888, we collect:
sz888 does not store full card numbers or banking passwords. Payment processing is handled by PCI-DSS compliant third-party processors.
When you access the sz888 Platform, we automatically collect:
When you contact sz888 support via live chat, email, or any other channel, we retain records of those communications, including your name, contact details, and the content of the interaction, for customer service and compliance purposes.
Where you activate responsible gaming tools (deposit limits, self-exclusion, cooling-off periods), we record these preferences and the dates they were applied. This data is used to enforce your chosen restrictions and is treated with the highest level of care.
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, contact details |
| Age and identity verification (KYC) | CNIC, date of birth, name, address |
| Processing deposits and withdrawals | Financial data, transaction records |
| Fraud prevention and AML compliance | All categories of personal data |
| Platform security and access control | Technical data, login records |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming tool enforcement | Responsible gaming preferences, activity data |
| Service communications (account alerts, security notices) | Email, mobile number |
| Platform analytics and improvement | Technical and usage data (aggregated and anonymised where possible) |
| Legal and regulatory compliance | All categories as required by applicable law |
sz888 does not use your personal data for automated decision-making that produces significant legal effects on your account, except where fraud detection algorithms flag activity for human review.
sz888 processes personal data on the following legal bases:
6.1 sz888 does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances.
6.2 We share personal data with the following categories of third parties only to the extent necessary for the purposes described in this Policy:
6.3 All third-party processors engaged by sz888 are contractually required to process personal data only on sz888's instructions and to maintain security standards consistent with those applied by sz888.
7.1 The sz888 Platform uses cookies and similar tracking technologies to operate essential Platform functions, maintain your login session, and analyse aggregated usage patterns.
7.2 The following categories of cookies are used:
7.3 You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the sz888 Platform. For mobile players in Pakistan using Chrome on Android, cookie management is available under Chrome → Settings → Site Settings → Cookies.
8.1 sz888 retains personal data for as long as your account remains active and for a defined period after account closure, in compliance with applicable legal and regulatory obligations. Retention periods vary by data category:
8.2 Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
9.1 sz888 implements technical and organisational security measures appropriate to the risk presented by the processing of your personal data. These measures include:
9.2 In the event of a personal data breach that poses a risk to your rights and freedoms, sz888 will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach.
9.3 You are responsible for maintaining the security of your own account credentials. Do not share your sz888 password with anyone. sz888 staff will never ask for your password through any channel.
Subject to applicable law, you have the following rights in relation to your personal data held by sz888:
To exercise any of these rights, contact sz888 at [email protected] (plain text — not a clickable link) with the subject line Data Rights Request. We will respond within 30 calendar days.
11.1 The sz888 Platform is strictly for adults aged 18 and over. sz888 does not knowingly collect personal data from individuals under the age of 18.
11.2 If sz888 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account closed. Age verification is a mandatory step in the sz888 KYC process specifically to prevent underage access.
11.3 If you believe that a minor has registered an account on sz888 or that an account is being used by a minor, please contact sz888 support immediately.
The sz888 Platform may contain links to third-party sites or services. sz888 is not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit. This Privacy Policy applies only to the sz888 Platform at sz888.org.
13.1 sz888 reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
13.2 Where changes are material — for example, changes to the categories of data collected, a new processing purpose, or changes to third-party sharing practices — sz888 will notify registered players via email or in-platform notification prior to the changes taking effect.
13.3 Continued use of the sz888 Platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms.
For all privacy-related queries, data rights requests, or concerns regarding this Privacy Policy, contact sz888 via:
sz888 support is available 24/7. Data protection queries are handled by our dedicated compliance team, with initial acknowledgement within 5 business days and full response within 30 calendar days. Players across Pakistan — whether in Karachi, Lahore, Islamabad, or elsewhere — can reach us in English at any time.
A plain-language summary of the most important sz888 privacy practices for Pakistani players.
All data transmitted between your device and sz888 is protected by TLS encryption. Sensitive stored data — including identity documents and payment identifiers — is encrypted at rest. No plaintext personal data sits in unprotected storage on the sz888 infrastructure.
sz888 does not sell, rent, or trade your personal data to marketers or data brokers. Your information is used only to operate your account, process payments, comply with legal obligations, and keep the platform secure. Nothing more.
Pakistani players have the right to access, correct, or request deletion of their personal data held by sz888, subject to legal retention requirements. Exercise your rights at any time by contacting the sz888 support team — requests are handled within 30 days.
sz888 uses cookies only for session management, functional preferences, and anonymised analytics. No third-party advertising trackers are embedded in the sz888 Platform. Cookie usage is limited to what's necessary to deliver and improve the service.
sz888 enforces CNIC-based age verification before any withdrawal is processed. If underage access is detected, the account is immediately closed and all data associated with it deleted. Protecting minors is a non-negotiable priority in our data and access policies.
sz888 does not keep your data longer than necessary. KYC records are retained for 5 years post-closure as required by AML regulations. Usage logs are anonymised or deleted within 13 months. When retention periods expire, data is securely and irreversibly deleted.
Our support team handles all data rights requests and privacy queries with care. Contact us any time — we respond in plain English within 30 days for data requests and much faster for general privacy questions.
18+ | Responsible Gaming | Your Privacy Matters